Service Users


Lambeth Living Well Collaborative is working with Lambeth Mind to extend its information service. Lambeth Mind currently produce an online directory of Mental Health Services in Lambeth ( but will be extending their service to offer telephone and email support/information (no counselling or advice will be available).

Initially there will be a limited service available. Telephone lines will be open on Wednesdays between 10.00 a.m. and 1.00 p.m. Outside these times you can leave a message or email your enquiry. Email enquiries will be answered as soon as possible.

Ph: 0207 735 3505

Peer Support

Please click on the links below to read about Peer Support in Lambeth. There is the full proposal and a summary document.

Peer support proposal Jan 2011

Peer support proposal summary

To find out more information about Service User Involvement please contact:

Lucas Teague
Vital Link
Service User and Carer Involvement Co-ordinator
Ph: 020 75012314


The Personalisation Pilot has now been awarded full pilot status by the Department of Health. It has commenced work with the first few referrals to start testing out how people may decide to use their personal budget and what developments need to happen locally to support this new way of working. The pilot is applying for ‘direct payment powers’ to enable the NHS to legally offer people the option to receive their personal budget directly into their bank account. This is an option only available to pilot sites at present.
A Personalisation Launch Event was held on 15 October 2010 which was designed and organised in conjunction with ‘Vital Link users and carers’ organisations, NHS Lambeth, SLaM, the Lambeth Self-Directed Support team, local voluntary organisations. The conference was attended by over 150 mental health service users, carers and professionals and received very positive feedback from all who attended. The aim of the day was to bring people together and use creative media and peoples experience to learn more about personalisation and personal budgets, and to discuss new ways of finding and gaining support.

Full Feedback Report from Personalisation Event 15th October 2010

Project Lead: Claire Groarke
E Mail:
Tel: 0203 228 7050


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